#

Često postavljana pitanja

Bilo koje pitanje ?

Ovdje smo da vam pomognemo.

Odaberite temu

Filter

How long does it take to process my order?

We make every effort to process your order as quickly as possible. In general:
Standard processing: Your order will be processed the same day or within a maximum of 48 working hours after it has been validated.


Once your order has been processed, you will receive a dispatch confirmation email. If you have any special requirements regarding lead times, please do not hesitate to contact us directly to discuss them.

How to enter a promotional code when placing an order ?

To use a promotional code, follow the steps below.

 

  1. Add your items to the basket → Press ‘Validate my basket’, to proceed to the next step.
  2. Fill in the required fields → Press ‘Continue’, to go on to the next step.
  3. Check the order summary
  4. In the ‘Order name displayed in your personalised area’ box, enter the action code (for example, DP84) → Press ‘Continue’ to go on to the next step.
  5. Congratulations, your order has been taken into account and will be processed as soon as possible.

What are the delivery times?

You can count on between 5 and 8 working days from the time your order is prepared and dispatched.
You will receive an email as soon as your order has been dispatched.

Koji je najveći broj korisnika istovremeno na sustavu za trajno zaustavljanje pada?

Maksimalni broj istodobnih korisnika varira ovisno o sustavu.
Na horizontalu:

  • 5 korisnika na vodoravnoj sajli za spašavanje,
  • 2 korisnika po sidrišnoj točki,
  • i 2 korisnika između svake montažne potpore za uže za spašavanje tračnice.

Jesu li provjere trajnih sustava osobne zaštite obvezne?

Da, za sve sustave trajne osobne zaštite koji se smatraju osobnom zaštitnom opremom.

Za ostala rješenja za zaustavljanje pada, toplo vam savjetujemo da slijedite preporuke francuskog fonda za mirovinsko i zdravstveno osiguranje C.A.R.S.A.T. i učiniti ih.

Kako naručiti trajne sustave za zaštitu od pada?

Kontaktirajte svog regionalnog voditelja prodaje ili pošaljite zahtjev našoj prodajnoj podršci na adv.systems@deltaplus.fr

Gdje možemo pronaći tehničku dokumentaciju i certifikate o sukladnosti za trajne sustave za zaštitu od pada?

Možete pristupiti svoj našoj tehničkoj i komercijalnoj dokumentaciji na web stranici obilaska, dostupnoj 24/7.

How do I return a product (wrong size(s)/ colour(s)/ defective...)?

For any dispute request, please contact the after-sales service by email : 

 

For UK & Ireland: enquiries@deltaplus.co.uk

 

For United Arabic Emirates: dpme.sa@deltaplus.eu