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Više od 45 godina Delta Plus dizajnira, standardizira, proizvodi i globalno distribuira kompletan set rješenja u osobnoj i kolektivnoj zaštitnoj opremi (PPE) za zaštitu profesionalaca na radu.

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I'd like to work for you. How do I go about it ?

We're always on the lookout for new talent to join our teams! If you would like to apply :
Click here to consult our current vacancies.


Joining Delta Plus means joining an innovative, dynamic company committed to protecting people at work. We look forward to hearing from you!

How long does it take to process my order?

We make every effort to process your order as quickly as possible. In general:
Standard processing: Your order will be processed the same day or within a maximum of 48 working hours after it has been validated.


Once your order has been processed, you will receive a dispatch confirmation email. If you have any special requirements regarding lead times, please do not hesitate to contact us directly to discuss them.

How to enter a promotional code when placing an order ?

To use a promotional code, follow the steps below.

 

  1. Add your items to the basket → Press ‘Validate my basket’, to proceed to the next step.
  2. Fill in the required fields → Press ‘Continue’, to go on to the next step.
  3. Check the order summary
  4. In the ‘Order name displayed in your personalised area’ box, enter the action code (for example, DP84) → Press ‘Continue’ to go on to the next step.
  5. Congratulations, your order has been taken into account and will be processed as soon as possible.

What payment methods are available ?

We accept the following methods of payment:

 

  • Bank transfer 
  • Letter of Exchange Relevé (LCR)
  • Draft 

What are the delivery times?

You can count on between 5 and 8 working days from the time your order is prepared and dispatched.
You will receive an email as soon as your order has been dispatched.

Do you offer a ‘Vending machine’ service for PPE?

We offer a new ‘Vending machine’ service.

In support of our partner, we are implementing a productivity-enhancing solution to provide you with a 24-hour service for the distribution of PPE.

This solution, available in our general catalogue (page 19), is designed for long-term sites such as industrial sites or the construction industry.

An initial discussion will be necessary to identify your needs and ensure that the project is cost-effective.

Koji je najveći broj korisnika istovremeno na sustavu za trajno zaustavljanje pada?

Maksimalni broj istodobnih korisnika varira ovisno o sustavu.
Na horizontalu:

  • 5 korisnika na vodoravnoj sajli za spašavanje,
  • 2 korisnika po sidrišnoj točki,
  • i 2 korisnika između svake montažne potpore za uže za spašavanje tračnice.

Jesu li provjere trajnih sustava osobne zaštite obvezne?

Da, za sve sustave trajne osobne zaštite koji se smatraju osobnom zaštitnom opremom.

Za ostala rješenja za zaustavljanje pada, toplo vam savjetujemo da slijedite preporuke francuskog fonda za mirovinsko i zdravstveno osiguranje C.A.R.S.A.T. i učiniti ih.

Kako naručiti trajne sustave za zaštitu od pada?

Kontaktirajte svog regionalnog voditelja prodaje ili pošaljite zahtjev našoj prodajnoj podršci na adv.systems@deltaplus.fr

Gdje možemo pronaći tehničku dokumentaciju i certifikate o sukladnosti za trajne sustave za zaštitu od pada?

Možete pristupiti svoj našoj tehničkoj i komercijalnoj dokumentaciji na web stranici obilaska, dostupnoj 24/7.

How do I return a product (wrong size(s)/ colour(s)/ defective...)?

For any dispute request, please contact the after-sales service by email : 

 

For UK & Ireland: enquiries@deltaplus.co.uk

 

For United Arabic Emirates: dpme.sa@deltaplus.eu

Can I place an order as a private individual ?

At Delta Plus, our products are intended exclusively for professional customers. We therefore do not take orders directly from private individuals.


However, if you are an individual interested in our products :
You can consult our entire range and access the technical documentation directly on our website.
We invite you to contact an approved Delta Plus distributor who will be able to meet your needs.
To find a distributor near you, click here.

Can I change the billing address on my account ?

You cannot change the billing address directly on your account. However, we are here to help you if you need to do so.
To request a change, please please find our contact page.

 

In certain specific cases, such as a change of supplier or an administrative change, we will assess the feasibility of your request and guide you through the process. Please prepare the necessary information, such as your customer account number and new billing address, to facilitate processing.

I have a problem with the carrier. What should I do?

If you encounter a problem with the carrier (delay, damage, loss or dispute over reservations), here are the steps to follow to resolve the situation quickly:

 

Contact our customer service department if necessary:
If the problem persists, or if you need assistance, our teams are available to support you in your efforts.

As a reminder, all shipping-related documents (order form, invoice) can be found in your "My Account" area in the "My Documents" category.

 

Can I change my order after I have placed it ?

Yes, it is possible to modify your order under certain conditions. We invite you to contact our teams as soon as possible in order to evaluate the possibilities of modification according to the state of processing of your order.

Please note: once your order has been dispatched, the scope for making changes is limited.

In this case, we will guide you through the options available, such as a return or an exchange.

How to order on the Delta Plus website ?

To place an order on our site, follow the steps below:

 

  • Log in to the ‘My account’ area.
  • Select the products you wish to buy by choosing your sizes/colours/accessories... and add them to the basket.
  • Once your selection is complete, validate the basket and follow the instructions to finalise the order.
  • Your order will be processed as soon as possible.

How do I contact customer service?

Our sales and support teams are available to assist you for:

 

UK & Ireland: 

Our sales and support teams are available to assist you from Monday to Thursday: 8:30am -12:00am / 1:30am -5:30pm and Friday: 8:30am-12:00am / 1:30pm-5:00pm

enquiries@deltaplus.co.uk

+01254 686100

 

United Arabic Emirates:

Our sales and support teams are available to assist you with your queries from Monday to Friday: 8:30am - 5:30pm

dpme.sa@deltaplus.eu

00 971 6 557 2285

 

 

How can I track my order after it has been dispatched ?

To track your order once it has been dispatched, you can contact our after-sales service. We are at your disposal:

Please refer to our contact page.

 

When making your request, please remember to include your order number to ensure rapid processing. 

Anodiziranje: Naši aluminijski proizvodi povremeno se ugrađuju u vrlo agresivna okruženja i potrebno ih je tretirati kako bi se osigurala njihova otpornost i dugovječnost. Lakiranje ili premazivanje prahom: ova se dva procesa koriste i cijene za estetsko poboljšanje željeznih i neželjeznih materijala. Pročitajte naš članak na tu temu da biste saznali više.

Naše Opće uvjete prodaje možete pogledati izravno na našoj web stranici.

Imate li vlastite timove za ugradnju trajnog sustava za zaštitu od pada?

Da, imamo vlastite timove za montažu.

Obučeni su i osposobljeni za rad na visini. Mogu se prilagoditi vašim ograničenjima na licu mjesta i instalirati vaše sustave za zaustavljanje pada bilo gdje u Francuskoj: ATEX, CACES PEMP, CATEC - Ograničeni prostori, tehničar za pristup užetom, prvi član interventnog tima, skele, slagač, geste i položaji, H0B0 električna kvalifikacija, mehanička kvalifikacija, operater mosta za rezanje, referent za prevenciju azbesta, operater za prevenciju azbesta SS4, N1 kemijski rizik, sigurnost na visini, svijest o riziku na cesti, SST, itd.